Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters brings calm, clarity, and control to complex tax situations for individuals, families, and business owners. We guide clients to understand their position, explore every available option, and pursue a defined route to resolution. Rather than only preparing forms or negotiating balances, we investigate the full story, carefully review prior returns and underlying records, correct what needs fixing, and build a strategy around each client's circumstances. Backed by nearly four decades of hands-on tax experience, we provide direct, personal guidance without judgment, represent clients before the IRS when appropriate, and continue support after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
Who does Tax Matters help?
Tax Matters works with individuals, families, and business owners facing complicated tax situations. We focus on clarifying where clients stand and outlining their available options.
How long has Tax Matters been in business?
Tax Matters has been helping clients since 1988 and brings nearly four decades of hands-on tax experience to each case. That experience informs our reviews, corrections, and strategy development.
What services do you offer?
We do more than prepare forms or negotiate balances: we examine the full story, carefully review prior returns and underlying records, correct what needs fixing, and build a tailored strategy. We also provide representation before the IRS when appropriate.
What is your approach to resolving tax problems?
Our approach is personalized and nonjudgmental, combining careful review of records with a strategy built around each client's actual circumstances. We tailor solutions rather than using a one-size-fits-all program and continue support after the immediate problem is resolved.
Will you continue helping after my immediate issue is resolved?
Yes. Tax Matters offers ongoing support following resolution to help ensure long-term compliance and peace of mind.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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